When you use Aviator Express, we collect certain information — but what we collect, why we collect it, who we share it with, and how much control you have is all explained clearly on this page.
For any questions about this Privacy Policy, please reach out via the Help Center.
Help CenterBy creating an account or using Aviator Express, you agree to this Privacy Policy. We want you to genuinely understand it — so it's written in plain language rather than legal jargon.
Aviator Express collects two types of information from you — what you provide directly, and what is generated automatically as you use the platform.
What You Provide Directly:
Automatically Collected Data:
This information is collected collectively to keep the platform secure and running smoothly. Every data point has a defined purpose — collecting data for its own sake is not how Aviator Express operates.
Aviator Express uses your data for specific purposes only. Each purpose is clearly outlined in the table below:
| Purpose | What Data Is Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, email address, phone number | Contractual Necessity |
| Identity Verification (KYC) | NID, Passport, Proof of Address | Legal Obligation |
| Payment Processing | Payment Method Details | Contractual Necessity |
| Fraud Detection | IP, Device & Usage Patterns | Legitimate Interest |
| Platform Improvement | Usage history, session data | Legitimate Interest |
| Promotional Communications | Email, Phone Number | Your Consent |
You can opt out of promotional emails or SMS at any time through your account settings. Opting out will not affect transactional or security-related communications — those are part of the service.
Aviator Express protects your data through multiple layers of security — covering both technical safeguards and procedural controls.
Technical Safeguards:
Procedural Safeguards:
Your data is generally retained for as long as your account remains active. After closure, it may be kept for up to 5 years to meet legal requirements — after which it is permanently deleted.
Aviator Express never sells your data. However, there are specific circumstances under which information may be shared with third parties — each case is explained below:
We have Data Processing Agreements (DPAs) in place with all third parties we work with. This means they are also prohibited from using your data for their own purposes.
Aviator Express uses cookies on its website and app. Cookies are small data files stored in your browser or device — they help the platform recognize you and deliver a better experience.
Types of cookies we use:
You can manage cookies through your browser settings. However, disabling essential cookies may prevent Aviator Express from functioning properly. The mobile app uses local storage as an alternative to cookies — serving the same purpose, without storing personal information.
As an Aviator Express user, you have certain rights over your own data. To exercise any of these rights, contact our support team — in Bangla, free of charge.
You may request a copy of the data we hold about you. This is typically provided within 30 days.
You can request corrections to any inaccurate data. Some changes may require re-verification through KYC.
After closing your account, you may request deletion of your data. Some information may be retained for a limited period due to legal obligations.
You can request that your data no longer be used for specific purposes — such as opting out of marketing communications.
You can export your data in a machine-readable format (JSON or CSV).
You may object to your data being used for specific purposes. We will respond where there are reasonable grounds to do so.
Aviator Express services are strictly for individuals aged 18 and above. We do not knowingly collect or store personal data from minors.
Age is verified at registration, and date of birth is re-verified during the KYC process. If an account holder is found to be under 18, the account will be closed immediately and all stored data will be deleted.
If a parent believes their child has created an account on Aviator Express, please contact support@aviator.express immediately. We will take swift action.
Aviator Express may update this Privacy Policy from time to time. For significant changes, advance notice will be sent to your registered email. Minor changes will be reflected by updating the "Last Updated" date at the top of the page.
Continued use of Aviator Express after any policy update will be considered acceptance of the revised terms. If you do not agree with the changes, you may request to close your account.
For any privacy-related questions or complaints, please contact:
Formal privacy complaints will receive a response within 7 business days.
This Privacy Policy was last updated in January 2026. Compared to the previous version, the Third-Party Sharing section and User Rights clause have been expanded in detail.
Protection on Two Fronts — Technology & Policy
All data exchanged between your browser or app and our servers on Aviator Express is protected with bank-grade TLS 1.3 encryption. No one can intercept it in transit.
Your national ID or passport copy is stored in an encrypted vault. Only designated members of the compliance team can access it, and every access is logged.
Aviator Express will never sell your personal data to advertising companies or data brokers. This is not just policy — our business model simply has no need for it.
Our privacy policy follows European GDPR standards — one of the strictest data protection frameworks in the world. Users in Bangladesh receive the same level of protection.
Aviator Express does not retain data indefinitely. When an account becomes inactive or is closed, data is automatically deleted once the legally required retention period has elapsed.
Privacy policies written in complex legal language help no one. Aviator Express writes all its privacy policies in plain, accessible language — because consent without understanding is meaningless.
FAQs on Account Settings & Security