Aviator Express's Terms & Conditions — in plain Bangla, in full detail

Aviator Express is an international online gaming and betting platform serving players in Bangladesh. These Terms and Conditions form a legally binding agreement between Aviator Express and its users. By accessing or using any part of the platform, you are deemed to have accepted these terms.

You must be at least 18 years old to use Aviator Express. Minors are not permitted to open an account, and any account found to belong to a minor will be closed immediately. It is the user's own responsibility to ensure that online gaming is legal under the laws applicable in their area.

Aviator Express provides full service to users in Bangladesh. However, services may be restricted or unavailable in certain countries — that list is updated from time to time.

Each person may hold only one account on Aviator Express. Opening multiple accounts using the same name, email address, phone number, or device is strictly prohibited. If multiple accounts are detected, all of them will be closed and balances may be forfeited.

You must provide accurate information when registering. Creating an account with false or fabricated details is a violation of these Terms. Aviator Express reserves the right to carry out identity verification (KYC) at any time.

Documents typically required for KYC verification:

• A clear photo of your National ID or passport
• Proof of current address (utility bill or bank statement)
• Proof of payment method ownership

Withdrawals may be held until KYC is completed. This is a necessary measure for security and fraud prevention — not a personal inconvenience.

The minimum deposit on Aviator Express is ৳200 and the minimum withdrawal is ৳500. Maximum limits may vary depending on your account type and KYC level. VIP members generally have higher limits.

Deposits are usually credited to your balance within 5 to 15 minutes. If there is a delay, please contact support with your transaction ID. Deposits via bKash, Nagad, or Rocket cannot be verified without a valid transaction ID.

Withdrawal requests are typically processed within 1 to 4 hours. However, delays may occur in the following cases:

• If KYC verification has not been completed
• When a withdrawal amount exceeds a specified threshold (additional verification required)
• When suspicious activity is detected on an account
• Due to technical issues with the banking system

Withdrawals must be made through the same payment method used for the deposit — this is mandatory for anti-money laundering compliance. Withdrawing to a different method requires prior approval from our support team.

Aviator Express does not charge any additional fees on transactions. However, your bank or mobile banking provider may apply their own charges.

Aviator Express offers a range of bonuses — welcome bonuses, reload bonuses, free spins, cashback, and more. Each bonus comes with its own specific terms, which are listed on the bonus offer page. Please read them carefully before claiming any bonus.

Wagering Requirement: To withdraw bonus funds, you must wager a specified amount. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to place a total of ৳10,000 in bets. The bonus balance cannot be withdrawn until this condition is met.

Key rules regarding bonuses:

• Every bonus has an expiry period — if the wagering requirement is not completed in time, the bonus will be forfeited
• Some bonuses may not be available on certain games — check the list on each bonus page
• Bonus balance and real balance are shown separately
• Multiple bonuses cannot be active simultaneously unless explicitly stated otherwise
• If bonus abuse (arbitrage or system exploitation) is detected, the bonus will be voided

Aviator Express reserves the right to modify or discontinue any bonus offer at any time. However, the terms of a bonus that has already been issued will not be changed.

Once a bet is placed on Aviator Express, it cannot be cancelled — unless the cash-out option is active. In live betting, a bet becomes final once it has been confirmed.

The outcome of every game is determined by a certified RNG (Random Number Generator). Aviator Express does not interfere with game results in any way. Independent third parties conduct regular audits of this system.

Specific rules apply to Sports Betting:

• Bets are settled after verifying match results from official sources
• If a bet is interrupted due to internet or server issues before the match ends, a separate settlement policy applies
• Aviator Express reserves the right to void any bet placed on odds that contain an obvious error
• Opposing bets on the same match (covering bets) are prohibited

If a round in the Aviator crash game is incomplete due to a technical error, the bet for that round will be voided and your stake returned.

The following activities are strictly prohibited on Aviator Express. If detected, your account will be closed:

• Operating an account under someone else's name or a false identity
• Creating multiple accounts to exploit the bonus system
• Using hacking, bots, or automated software to play games
• Participating in match-fixing or organized fraud
• Using the platform for money laundering or illegal transactions
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage
• Harassing or threatening other users

Aviator Express uses a fraud detection system that automatically flags unusual activity. If suspicious behaviour is identified, the account may be temporarily locked pending an investigation.

Aviator Express may temporarily or permanently close an account for the following reasons:

• Violation of these Terms
• Failure to submit KYC information or providing false details
• Engaging in prohibited activities
• Requests from law enforcement agencies
• Extended inactivity (over 12 months)

The refund policy upon account closure depends on the reason for closure. Bonus balances may be forfeited in cases of Terms violations, but genuine deposited funds are generally returned — provided there are no money laundering concerns.

You can also close your account at any time. Submit a request to support and it will be processed within 48 hours.

Aviator Express collects and securely stores your personal information. Full details on what data is collected, how it is used, and who it may be shared with are outlined in our Privacy Policy.

Key points at a glance:

• Your information is never sold to third parties
• Payment information is protected with SSL encryption
• KYC documents stored on secure servers
• Information may be disclosed when required by law or upon request by relevant authorities

To view, correct, or delete your personal data, please submit a request to our support team. For more details, visit our Privacy Policy Read.

Aviator Express firmly believes that gaming is for entertainment — not a solution to problems. Responsible gaming tools are always available on our platform, completely free of charge:

• Deposit Limit: Set daily, weekly, or monthly limits
• Session Timer: Automatic alerts or logout after a set period of inactivity
• Cooling-Off: Temporarily pause your account for a set period
• Self-Exclusion: Option to permanently close your account

If you have any concerns about your gaming habits or notice signs of addiction in yourself, please contact support right away. We are here to help — without judgment. For more information, visit our Responsible Gaming View page.

Aviator Express reserves the right to update these Terms & Conditions at any time. For significant changes, users will be notified in advance via email or app notification. Minor updates may take effect immediately upon publication on the website.

Continued use of the platform after any changes to the Terms constitutes acceptance of the updated Terms. If you do not agree to the new Terms, please request that your account be closed.

For any dispute, contact us first via live chat or email — most issues are resolved this way. If the matter remains unresolved, a formal complaint can be submitted. Before any final decision is made, Aviator Express will hear both sides.

These Terms are governed in accordance with international gaming law. In the event of any conflict with local law, the rules of the relevant international gaming authority shall take precedence.